Shipping & Returns

We understand that sometimes a return or refund may be necessary. Our goal is to make this process as straightforward and convenient as possible for our customers. Please review our return and refund policy below:

Returns:

Items can be returned within a specified timeframe from the date of purchase.

To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

Please contact our customer support team to initiate a return request. They will guide you through the return process and provide you with the necessary instructions.

Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges:

If you wish to exchange an item for a different size, color, or style, please contact our customer support team to arrange for an exchange.

Exchanges are subject to product availability. If the desired item is not available, a refund or store credit may be offered as an alternative.

Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.

We recommend using a trackable shipping service when returning items to ensure they reach us safely.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support team immediately. We will work with you to resolve the issue promptly.

Non-Returnable Items:

Certain items, such as perishable goods, personalized products, and gift cards, may not be eligible for return. Please check the product description for specific return eligibility.

Refund Processing Time:

Refunds are typically processed within a certain number of days after the returned item is received and inspected. The exact processing time may vary depending on your financial institution.

If you have any questions or require further assistance regarding our return and refund policy, please do not hesitate to contact our customer support team. Your satisfaction is important to us, and we are here to help make the return process as smooth as possible.